From Offline to Cloud: Uncovering the Factors Driving Solo MSMEs to Adopt Cloud-Based AIS to Enhance Competitiveness in the Digital Era
Keywords:
Cloud Accounting, Performance Expectancy, Effort Expectancy, Anxiety, Perceived Risk, Self-Efficacy, Attitude, Behavioral IntentionAbstract
This study aims to analyze the influence of performance expectancy, effort expectancy, anxiety, perceived risk, and self-efficacy on attitude towards behavioral intention in the use of cloud accounting, specifically point-of-sale applications, among MSMEs in Solo Raya. In the context of cloud accounting adoption, these factors play a crucial role in determining users' behavioral intentions. This research employs a quantitative approach using a survey method through questionnaires distributed to 123 MSMEs around Solo Raya and analyzed using path analysis on SmartPLS. The results show that performance expectancy, effort expectancy, and self-efficacy have a significant positive influence on attitude. Conversely, anxiety has a significant negative influence on attitude, while perceived risk has a positive influence on attitude. Additionally, attitude is proven to be a significant mediating variable for behavioral intention. Thus, attitude significantly influences users' intention to adopt cloud accounting. This study provides important insights into understanding the factors that affect users' intentions to adopt new technology in financial record-keeping for MSMEs. The practical implications of this research highlight the importance of enhancing performance expectancy and effort expectancy, as well as reducing anxiety and perceived risk in the use of cloud accounting. Furthermore, efforts to increase users' self-efficacy are crucial in encouraging their intention to use cloud accounting.
References
Akoh Atadoga, Uchenna Joseph Umoga, Oluwaseun Augustine Lottu, & Enoch Oluwademilade Sodiya. (2024). Evaluating the impact of cloud computing on accounting firms: A review of efficiency, scalability, and data security. Global Journal of Engineering and Technology Advances, 18(2), 065–075. https://doi.org/10.30574/gjeta.2024.18.2.0027
Alalwan, A. A., Dwivedi, Y. K., & Rana, N. P. (2017). Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust. International Journal of Information Management, 37(3), 99–110. https://doi.org/10.1016/j.ijinfomgt.2017.01.002
Aligarh, F., Sutopo, B., & Widarjo, W. (2023). The antecedents of cloud computing adoption and its consequences for MSMEs’ performance: A model based on the Technology-Organization-Environment (TOE) framework. Cogent Business & Management, 10(2). https://doi.org/10.1080/23311975.2023.2220190
Al-Okaily, M., Alkhwaldi, A. F., Abdulmuhsin, A. A., Alqudah, H., & Al-Okaily, A. (2023). Cloud-based accounting information systems usage and its impact on Jordanian SMEs’ performance: the post-COVID-19 perspective. Journal of Financial Reporting and Accounting, 21(1), 126–155. https://doi.org/10.1108/JFRA-12-2021-0476
Al-Samarraie, H., & Saeed, N. (2018). A systematic review of cloud computing tools for collaborative learning: Opportunities and challenges to the blended-learning environment. Computers and Education, 124, 77–91. https://doi.org/10.1016/j.compedu.2018.05.016
Altin, M., & Yilmaz, R. (2022). Adoption of Cloud-Based Accounting Practices in Turkey: An Empirical Study. International Journal of Public Administration, 45(11), 819–833. https://doi.org/10.1080/01900692.2021.1894576
Amir Hamzah, Dadang Suhendar, & Agus Zainul Arifin. (2023). Factors Affecting Cloud Accounting Adoption In SMEs. Jurnal Akuntansi, 27(3), 442–464. https://doi.org/10.24912/ja.v27i3.1520
Arifin, R., Rosadi, S., Nugroho, A., & Wahyuningsih, T. (2021). Characteristics of the Sharia Supervisory Board, Sharia Company Size, Zakah, and Islamic Social Reporting on Sharia Banks in Indonesia. Falah: Jurnal Ekonomi Syariah, 6(2), 15-28.
Barba-Sánchez, V., Meseguer-Martínez, A., Gouveia-Rodrigues, R., & Raposo, M. L. (2024). Effects of digital transformation on firm performance: The role of IT capabilities and digital orientation. Heliyon, 10(6). https://doi.org/10.1016/j.heliyon.2024.e27725
Budiharto, K., & Andayani, S. (2022). Analisis Penggunaan Aplikasi Kasir Qasir’’ Dalam Sistem Informasi Penerimaan Kas di Kala Kopi. Al-Kharaj : Jurnal Ekonomi, Keuangan & Bisnis Syariah, 5(1), 423–437. https://doi.org/10.47467/alkharaj.v5i1.1716
Chang, H. H., & Chen, S. W. (2008). The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator. Online Information Review, 32(6), 818–841. https://doi.org/10.1108/14684520810923953
Chen, D., Liu, W., & Liu, X. (2024). What drives college students to use AI for L2 learning? Modeling the roles of self-efficacy, anxiety, and attitude based on an extended technology acceptance model. Acta Psychologica, 249. https://doi.org/10.1016/j.actpsy.2024.104442
Cheng, Y. M. (2019). How does task-technology fit influence cloud-based e-learning continuance and impact? Education and Training, 61(4), 480–499. https://doi.org/10.1108/ET-09-2018-0203
Compeau, D. R., & Higgins, C. A. (1995). Computer Self-Efficacy: Development of a Measure and Initial Test. In Computer Self-Efficacy-Measurement (Vol. 19, Issue 2).
Dimitriu, O., & Matei, M. (2015). Cloud Accounting: A New Business Model in a Challenging Context. Procedia Economics and Finance, 32, 665–671. https://doi.org/10.1016/s2212-5671(15)01447-1
Eldalabeeh, A. R., Al-Shbail, M. O., Almuiet, M. Z., Baker, M. B., & E’Leimat, D. (2021). Cloud-Based Accounting Adoption in Jordanian Financial Sector. Journal of Asian Finance, Economics and Business, 8(2), 833–849. https://doi.org/10.13106/jafeb.2021.vol8.no2.0833
Fagustina, A., & Supriyanto, A. (2024). Analisis Strategi Pemasaran pada Klaster UMKM Batik Ecoprint di Kota Solo. IJM: Indonesian Journal of Multidisciplinary, 2(2), 132–141. https://journal.csspublishing/index.php/ijm
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
Ilma, R., & Muid, D. (2023). Analisis Faktor-Faktor yang Memengaruhi Minat Pemanfaatan dan Penggunaan Aplikasi Moka POS (Point of Sale) Berbasis Cloud Pada UMKM di Kota Semarang dengan Menggunakan Model Unified Theory of Acceptance and Use of Technology (UTAUT). DIPONEGORO JOURNAL OF ACCOUNTING, 12(4), 1–15. http://ejournal-s1.undip.ac.id/index.php/accounting
Indah, A., Shaliha, P., & Gunanto Marsasi, E. (2024). The Influence of Attitude and Perceived Risk to Optimize Intention to Adopt Based on Theory of Planned Behavior in Generation Z. Ekombis Review: Jurnal Ilmiah Ekonomi Dan Bisnis, 12(2), 1679–1694. https://doi.org/10.37676/ekombis.v12i2
Isnaurokhmah, Anggraeni, K. A., Rochmah, L., & Albana, I. (2024). Perancangan Aplikasi Kasir dengan Metode Prototype Studi Kasus : UMKM Artasari. Merkurius : Jurnal Riset Sistem Informasi Dan Teknik Informatika, 2(4), 135–148. https://doi.org/10.61132/merkurius.v2i4.142
Jain, Y., & Sidhu, G. K. (2013). Relationship between Anxiety, Attitude and Motivation of Tertiary Students in Learning English as a Second Language. Procedia - Social and Behavioral Sciences, 90, 114–123. https://doi.org/10.1016/j.sbspro.2013.07.072
Khayer, A., Talukder, M. S., Bao, Y., & Hossain, M. N. (2019). Cloud computing adoption and its impact on SMEs’ performance for cloud supported operations: A dual-stage analytical approach. Technology in Society, 60. https://doi.org/10.1016/j.techsoc.2019.101225
Kwarteng, M. A., Lerma, D. F. P., Ratilla, M., Novak, P., & Zlamal, L. (2022). Extending The UTAUT Model to Understand The Barriers Towards SME Digitalization. Serbian Journal of Management, 17(2), 403–424. https://doi.org/10.5937/sjm17-37629
Lutfi, A. (2021). Understanding Cloud Based Enterprise Resource Planning Adoption among SMEs in Jordan. Article in Journal of Theoretical and Applied Information Technology, 31, 24. www.jatit.org
Lutfi, A. (2022). Factors Influencing the Continuance Intention to Use Accounting Information System in Jordanian SMEs from the Perspectives of UTAUT: Top Management Support and Self-Efficacy as Predictor Factors. Economies, 10(75). https://doi.org/10.3390/economies10040075
Marlia, I. N., Razak, M. R. R., Sofyan, W., & Ramlan, P. (2024). Analisis Penggunaan Aplikasi Kasir Terhadap Efektivitas Pelayanan Konsumen Pada UMKM Lapathu PS Di Kecematan Panca Rijang. Jurnal Ilmiah Ekonomi Dan Bisnis, 21(2), 244–253.
Mensah, C., Azila-Gbettor, E. M., Nunyonameh, C. R., Appietu, M. E., & Amedome, S. N. (2023). Research methods anxiety, attitude, self-efficacy and academic effort: A social cognitive theory perspective. Cogent Psychology, 10(1). https://doi.org/10.1080/23311908.2023.2167503
Michael Musyafii, A., & Muna, A. (2021). Critical Factors Of Cloud Accounting Acceptance and Security for Prospective Accountants: TAM Extension. Jurnal Riset Akuntansi Kontemporer, 13(1), 1–6. https://journal.unpas.ac.id/index.php/jrak/index
Miswaty, Nurhalisa, & Migang S. (2022). Pengaruh Ekspektasi Kinerja, Ekpektasi Usaha dan Faktor Sosial Terhadap Minat Penggunaan Sistem Informasi Akuntansi. Equilibrium: Jurnal Ekonomi-Manajemen-Akuntansi , 18(1), 66–75. https://doi.org/http://dx.doi.org/10.30742/equilibrium.v18i1.1806
Mujalli, A., Khan, T., & Almgrashi, A. (2022). University Accounting Students and Faculty Members Using the Blackboard Platform during COVID‐19; Proposed Modification of the UTAUT Model and an Empirical Study. Sustainability (Switzerland), 14(4). https://doi.org/10.3390/su14042360
Musyaffi, A. M. (2020). Perspektif Kritis Kesuksesan Implementasi Cloud Accounting Bagi Calon Akuntan: Kajian Model UTAUT & IS Succes Model. Substansi: Sumber Artikel Akuntansi Auditing Dan Keuangan Vokasi, 4(1), 17–38. https://doi.org/10.35837/subs.v4i1.810
Pallathadka, H., Sajja, G. S., Phasinam, K., Ritonga, M., Naved, M., Bansal, R., & Quiñonez-Choquecota, J. (2022). An investigation of various applications and related challenges in cloud computing. Materials Today: Proceedings, 51, 2245–2248. https://doi.org/10.1016/j.matpr.2021.11.383
Pradesa, E., Syahrani, T., & Sakti, R. E. (2023). Transformasi Digital Adopsi Software As a Service Layanan Cloud Accounting oleh UMKM. BUDGETING : Journal of Business, Management and Accounting, 5(1), 155–169. https://doi.org/10.31539/budgeting.v5i1.7049
Rahmat, M., & Diyani, L. A. (2024). Aplikasi Kasir Pintar Berbasis Android Terhadap Laporan Penjualan Di Umkm NN Shop. JURNAL MAHASISWA BINA INSANI, 9(3), 277–286.
Rawashdeh, A., Rawashdeh, B. S., & Shehadeh, E. (2023). The Determinants of Cloud Computing Vision and Its Impact on Cloud Accounting Adoption in SMBs. Human Behavior and Emerging Technologies, 2023, 15. https://doi.org/10.1155/2023/8571227
Ria, & Susilo, B. (2023). Intensi Penggunaan Teknologi Cloud Accounting pada Usaha Mikro Kecil dan Menengah (UMKM). BRILIANT: Jurnal Riset Dan Konseptual, 8(1), 261–271. https://doi.org/10.28926/briliant.v8i1
Saad, M., Lutfi, A., Almaiah, M. A., Alshira’h, A. F., Alshirah, M. H., Alqudah, H., Alkhassawneh, A. L., Alsyouf, A., Alrawad, M., & Abdelmaksoud, O. (2022). Assessing the Intention to Adopt Cloud Accounting during COVID-19. Electronics (Switzerland), 11(24). https://doi.org/10.3390/electronics11244092
Saputri et al. (2023). Cloud Accounting Sebagai Media Pelaporan Keuangan UMKM: Studi Kasus UMKM Kampung Layang-Layang. Jurnal Keuangan Umum Dan Akuntansi Terapan, 5(1), 54–58.
Saputro, I. F. E., & Haryanto, H. (2023). Determinan Niat Penggunaan Aplikasi Akuntansi pada UMKM Makanan dan Minuman: Pendekatan Technology Acceptance Model (TAM). Jurnal Akuntansi Indonesia, 12(1), 24. https://doi.org/10.30659/jai.12.1.24-42
Shao, C., Nah, S., Makady, H., & McNealy, J. (2024). Understanding User Attitudes Towards AI-Enabled Technologies: An Integrated Model of Self-Efficacy, TAM, and AI Ethics. International Journal of Human–Computer Interaction, 1–13.
Shukur, H., Zeebaree, S., Zebari, R., Zeebaree, D., Ahmed, O., & Salih, A. (2020). Cloud Computing Virtualization of Resources Allocation for Distributed Systems. Journal of Applied Science and Technology Trends, 1(2), 98–105. https://doi.org/10.38094/jastt1331
Tian, Y., Zhang, H., Jiang, Y., & Yang, Y. (2022). Understanding trust and perceived risk in sharing accommodation: an extended elaboration likelihood model and moderated by risk attitude. Journal of Hospitality Marketing and Management, 31(3), 348–368. https://doi.org/10.1080/19368623.2022.1986190
Venkatesh, V., Smith, R. H., Morris, M. G., Davis, G. B., Davis, F. D., & Walton, S. M. (2003). Quarterly User Acceptance of Information Technology: Toward a Unified View1. 425–478.
Wu, I. L., & Chen, J. L. (2005). An extension of Trust and TAM model with TPB in the initial adoption of on-line tax: An empirical study. International Journal of Human Computer Studies, 62(6), 784–808. https://doi.org/10.1016/j.ijhcs.2005.03.003
Xie, Q., Song, W., Peng, X., & Shabbir, M. (2017). Predictors for e-government adoption: Integrating TAM, TPB, trust and perceived risk. Electronic Library, 35(1), 2–20. https://doi.org/10.1108/EL-08-2015-0141
Zuliyati, Robiyanto, F., & Karimah, I. (2022). Pengaruh Attitude, Subjective Norm, Perceived Behavior Control, Herding dan Pengetahuan Akuntansi terhadap Niat Penggunaan Sistem Akuntansi Terkomputerisasi pada UMKM di Kudus. Borobudur Accounting Review, 2(1), 70–79. https://doi.org/10.31603/bacr.7280